Frequently asked questions
Everything about our USA numbers, rentals, payments and your account.
Getting started
How does it work?
The basic use of this site is as follows:
- Add money to your account.
- Choose a service that you want to verify from the services list (e.g. Microsoft).
- You're given a phone number — copy and paste it to the desired site.
- As soon as we see a message sent to it, the code is displayed on the dashboard page.
- Copy and paste the code to the form that asks for it on the site you're verifying.
If you don't receive any message, money returns to your balance.
Which countries do you have? How do I get a number from country X?
We only have USA numbers.
Can I send outgoing messages? Can I do voice verifications?
No. Numbers can only receive SMS.
I want to be a reseller
Sure, use our API. We don't have a discount program for resellers. You can add your markup and sell at whatever prices you see fit.
Numbers & rentals
Can I receive more than one message?
Please check the Services page. If you see ∞ next to a service, you can receive an unlimited number of messages during the initial rental at no extra cost. That page also lists the duration of the rental. For example, if Tinder rents for 7 minutes and has ∞, a 7-minute countdown starts as soon as you get the number and every message you send during this time is displayed on the dashboard. The API returns the last one.
Please press Complete as soon as you don't need the number any more.
How do I reuse a number I’ve used before?
Use the Renew button on the Rental history page. If the renewal fails, we don't have the number anymore and can't recover it.
How long after the first rental am I able to receive additional codes?
The timeframe in which this is possible is completely random and ranges from 5 minutes to a month or more.
How do I rent a "Service not listed" for a long time?
This is not supported. To make it happen, please suggest a new service.
The "Service not listed" option is too expensive
Please suggest the service you need with a lower price.
Payments
How do I pay with cryptocurrency?
On the Wallet page enter an amount and choose the crypto you want to pay with (USDT on Polygon or Tron usually has the lowest fees). You'll get a unique address — send the requested amount to it. Our system uses the current exchange rate to determine how much to add to your account. Please always open a new payment page before paying in case your address changes.
I’ve made a crypto payment and it didn’t get credited
Crypto may take up to 30 minutes to arrive. If it takes longer, please contact support with the payment order ID and a link to the blockchain explorer showing your successful transaction.
I’ve accidentally sent a wrong amount of crypto
Don't worry, you will receive the amount that you've sent.
How do I pay with a debit/credit card? PayPal?
If you don't have a card option on your wallet page, you can't pay with a card. We don't take PayPal.
Account
I forgot my password
Click Forgot password? on the login page.
How do I change my email?
This is not supported. Please make a new account.
The question I want to ask is missing from this page
Please email us at [email protected] with a full and detailed question. Emails that just say "hi" will not be responded to.
No question matches your search. .
Still have questions?
Support is available 24/7.